FAQs

It’s very important that you keep us up to date with any changes to your address or personal details.

Simply call into any of our branches online or by post, and complete a Savings Amendment Form. Remember to bring your Passbook and valid photographic ID along with you.

What if I no longer live in the UK?

If you no longer live in the UK, we may be unable to continue servicing your existing savings account and you will not be able to open a new savings account. It's important that you inform us if our residency status changes and you no longer reside in the UK.

You can call us on 0800 029 4998, 9am – 5pm, Monday to Friday, or write to us at: 

Progressive Building Society
33/37 Wellington Place
Belfast
BT1 6HH 

Yes. We offer a 14-day cooling off period (excluding Fixed Rate Bonds) from the date of your account opening (or from the day we provide you with a copy of the terms and conditions) during which you can choose to close the account for any reason.

Subject to our normal cheque clearing requirements, your deposit along with any interest earned, will be returned to you.

We’d be very sorry to lose you as a Member.

However, subject to the account terms and conditions, you can close your account by either:

• Calling into any one of our branches and bring your passbook and some valid photo ID 

The following details must be used when making transfer/payments into your Progressive account from your bank: 

Bank Name: Progressive Building Society 

Address: 33/37 Wellington Place, Belfast, BT1 6HH 

Sort Code: 237448 

Account Number: 60538426 

Payment Reference: This is your Progressive account number which appears on your passbook (11 digits)

This will be subject to your account terms and conditions.

Please refer to your bank for further details or information on electronic transfers.

If you have an online account, you can fund the account using Progressive Online, subject to the account’s terms and conditions.

Your eligible deposits with Progressive Building Society are currently protected up to a maximum of £85,000 by the Financial Services Compensation Scheme (FSCS), the UK’s deposit guarantee scheme.

Total balances above £85,000 are not protected.

For joint accounts, each account holder is treated as having a claim in respect of their share. So, for a joint account held by two eligible depositors, the maximum amount that could be claimed is £85,000 each, making a total of £170,000.

For further information please view our Financial Services Compensation Scheme Information leaflet.

If you’ve come across a passbook or an old statement, or if you think you can recall having an account with us but can’t find any related documentation, call into one of our branches and we’ll happily help you trace it.

Just bring any account documents you may have and photographic ID.   

You can also call us on 0800 029 4998, 9am – 5pm, Monday to Friday.

A savings account where there has not been any transactions for 15 years or more will become dormant, so you’ll stop receiving statements. You can reactivate a lost or dormant account by simply calling into a branch and making a transaction