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Mortgage FAQs

It’s a big decision buying a home. There will always be questions that come up before, during and after the mortgage process. So we’ve put together some frequently asked questions from our valued Members.

Can't find what you're looking for?

If you don’t find the answer to your query here, simply contact us or get in touch with your local branch.

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General

Speak to our team today

If you have a query regarding your existing mortgage product or require information on our range of products you can call us, email us or pop into one of our 12 branches. We look forward to hearing from you.

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We have 11 branches across Northern Ireland.

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We're here to help, in a way that suits you.

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Progressive Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register Number 161841. All calls may be recorded and/or monitored. The Society is a member of the Building Societies Association.

The Society has an internal complaints procedure. Complaints that cannot be resolved may be referred to the Financial Ombudsman Service, Exchange Tower, London E14 9SR (tel: 0800 023 4567 or 0300 123 9123) or email: complaint.info@financial-ombudsman.org.uk.

The Society is a subscriber to the Financial Services Compensation Scheme. Further details are available on request from the Society or the Financial Services Compensation Scheme website: www.fscs.org.uk.

Unless otherwise stated, the law of Northern Ireland will apply and all communications and documentation in relation to this contract will be in English. You submit to the non-exclusive jurisdiction of the Northern Irish Courts.

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