Enter your personal details
Register with Progressive Online by entering your details. You will need valid photographic ID e.g. driving licence or passport.
Manage your account anytime, anywhere
How do I register for Progressive Online?
You can register for Progressive Online by clicking the ‘Register’ button at the top of this page. You will need to have valid photographic ID e.g. driving licence of passport, and access to a smart phone for your two-factor identification. When registering please use a computer, laptop or tablet.
What is two-factor authentication?
Two-factor authentication is a way to add an extra layer of security to our online platform. When you are registering for the first time, you’ll be asked to confirm your two-factor authentication method e.g. a onetime code by WhatsApp message or the Salesforce authenticator app. We will only use WhatsApp as a two-factor authentication when you wish to make a withdrawal to your nominated bank account, even if you have chosen authenticator App at login. When making the withdrawal the two-factor authentication code will be automatically sent to your registered mobile number.
When accessing Progressive Online, what browsers are recommended?
We recommend you access Progressive Online via Chrome, Edge or Firefox.
Can I access my account which I opened in a branch, online?
Once you have registered with Progressive Online, you will be able to view eligible savings accounts which you opened in one of our branches.
I have a joint account, can we both access our account online?
If you hold a joint account where the account has been set up as either party to operate in branch, and if your account is eligible to view online, all account holders will be able to register to use Progressive Online and view the account.
How do I change my linked bank details?
You can change your linked bank account for each of your Progressive savings' accounts from your home screen using the "Edit Linked Bank Account" button. For security reasons, when you make this change, you will be unable to withdraw or close your account for 7 days. You can still withdraw funds and deposit into your account in one of our branches.
How do I make a deposit into my account?
You can deposit funds into your savings account online, using the following methods:
- the account you are withdrawing from is eligible to be managed online
- the Terms & Conditions of the account allow a withdrawal
Please remember some types of accounts (for example Bonds) do not allow money to be paid in after a certain date.
I have just sent an electronic payment but it’s not showing on my account online?
If you make a deposit to your online account using a bank transfer, the deposit will not show on your account balance until the next business day or until the Society receives the deposit from your bank. Business days are Monday to Friday, 9am to 5pm, excluding bank holidays. If you make a deposit after 5pm or on a non-business day, your deposit will not be processed until the next business day. We will pay interest on the deposit from the day which the funds have been received from your bank.
How much can I withdraw online?
The maximum daily withdrawal limit online, per account, is £250,000. Withdrawals between £1 and £20,000 will be processed within 1 business day and on a business day. Withdrawals over £20,000 will be processed within 2 business days and on a business day. We may carry out additional checks for withdrawals over £50,000. One withdrawal online per day, per account, is permitted. If you have any questions, please Submit an Enquiry, or contact our Online Support Team on 0800 0294 997.
Why has my account been suspended?
Your savings account may be dormant, as you have not transacted on it for the past 15 years. If you don’t complete any transactions on an account for 15 years, we’ll temporarily de-activate it. We do this because an inactive account can be a higher risk of fraud and identity theft. We will contact you before we de-activate your account to explain how you can prevent this.
If your account is de-activated you will not have access to withdraw your money and you will not receive information about your account – statements or letters, for example. The account will continue to earn interest and you’ll be able to reactive your account at any time.
If your account has been suspended, please contact our Online Support Team on 0800 0294 997. We’re available Monday to Friday 9am to 5pm.
Once your account is re-activated you will be able to access your money and we’ll start sending you statements and other information about your account.
For more information or to apply for an account, you can call us, email us, pop into one of our 11 branches. We look forward to hearing from you.
Online Support Team