Cost of Living Support

Cost of Living Support

The cost of living crisis is affecting everyone and as a result, we are all feeling the effects in some shape or form. Rising costs associated with heating, fuel and food have led to our finances being stretched. If you’re in financial difficulty or experiencing financial pressures we’re here to help, visit our financial difficulties section for more information.

As a building society, supporting our Members is central to everything we do. With this in mind, we have created a cost of living hub to help you find information and support available to you.

If you are a current mortgage customer and are concerned about payments, our mortgage teams are available to support you and explain the options available to you – click here for more information. The booklet "What to do if you can't pay your mortgage" also provides information on the steps you can take.

An announcement made by the Chancellor on the 26th June 2023 confirmed the introduction of a set of  standards designed to provide relief for borrowers dealing with higher interest rates and a higher cost of living, called the Mortgage Charter. A number of lenders including Progressive Building Society have signed up to this Charter.

You can read the Mortgage Charter in full by clicking here.

If you are experiencing financial pressures and you're worried about paying your mortgage, we're here to help. If you would like further information on the Mortgage Charter support, please contact us on 028 9016 0949.

Money on your mind? If you feel financial worries are having a negative impact on your mental health, you are not alone. There are places you can go to get support and resources to help ease the pressure of any financial worries negatively impacting you:

Helping you manage your money in uncertain times, MoneyHelper offers free impartial guidance & trusted support.

The independent advice networks, Advice NI & Citizens Advice can help you to access local agencies for advice & support.

Find the help you need through Christians Against Poverty's free, accredited & friendly service.

You may also find helpful information on the Financial Conduct Authority website, click to view: FCA - Dealing with the financial impact of rising costs of living

During Northern Ireland Savings Week 2022, we partnered with Action Mental Health & Consumer Council NI: Action Mental Health offers advice on how to support your mental health when you are facing financial challenges & money is on your mind. Offering advice and resource tips, Consumer Council NI is available to help you navigate the cost of living crisis.