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Contacting us by phone

We’re here to help, if necessary. Our experienced members of staff are just a phone call away whether its regarding help managing your savings account, questions about your mortgage, or something else. See below for support teams numbers and opening hours.

See below for numbers and opening hours of our support teams

Mortgage Support Team

If you have a query about your mortgage, call our Mortgage support team on 028 90 160949*.

Lines open Monday – Friday, 9am – 5pm.

Savings Support Team

If you need help operating your savings account, call our savings support team on 028 90 160 950*.

Lines open Monday – Friday, 9am – 5pm.

Online Support Team

If you need any help with switching your mortgage product online, please call our online support team on 0800 0294 997**.

Lines open Monday – Friday, 9am – 7pm, and Saturday 9:30am – 12noon.

Alternative ways to contact us

You can contact us online, speak to your local branch, or even write to us. Visit our Contact Us page for for further contact details.

 

*Calls to these numbers are charged at a local rate but calling from a mobile may cost more.

**Calls are free from a landline, however calls to this number from a mobile may be charged.

Speak to our team today

We’d love to talk you through the mortgage process and help you find a suitable product. For more information or to apply for an account, you can call us, email us, pop into one of our 11 branches. We look forward to hearing from you.

Find us

We have 11 branches across Northern Ireland.

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