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Coronavirus: Mortgage Payment Holidays & Deferral Arrangements

Mortgage Payment Holidays & Deferral Arrangements

If you have been financially impacted by coronavirus and are worried about your mortgage repayments, there are various temporary arrangements we can offer to help you, one of these is a mortgage payment holiday.

If you're coming to the end of your arrangement

If you are coming to the end of a payment holiday or a temporary arrangement, you will receive a letter from us advising you of what will happen next. If you think you will continue to experience payment difficulties, you will need to fill out an Income and Expenditure form, which can be found here.

Income and Expenditure

What is a mortgage payment holiday?

A mortgage payment holiday is a temporary arrangement put in place which means you can take a break from paying your mortgage, if you have been financially impacted by coronavirus.


What other temporary arrangements are available?

Payment holidays are just one of the ways that we can help you if you have been financially impacted by coronavirus. Some of the other ways we’ve helped our Members are:

  • Up to 3 months of reduced payments
  • Up to 3 months of interest-only payments

We will work with you to find a solution that is suitable for your individual needs.


Other financial difficulties

A mortgage payment holiday is a temporary break from your monthly mortgage payments and is intended to provide short-term relief.

If you are experiencing financial difficulties that are not linked to the coronavirus, there will be other ways that we can help. Please visit our financial difficulties page.


 

Options available to you

How to apply for a payment holiday or a temporary arrangement

You must have the consent of everyone named on the mortgage (E.g. you and your partner) before applying.

To apply, please contact us using one of the following options:


If you have taken a payment holiday and are coming to the end of your arrangement

If you are coming to the end of the 3-month period, you will receive a letter from us advising you of what will happen next. If you think you will continue to experience payment difficulties, you will need to fill out an Income and Expenditure form, you can find the form here.